Syspro Torque
Industrial AI That Turns Manufacturing Insights into Action
Syspro Torque is an Industrial AI platform designed to help businesses in manufacturing and distribution turn business data into meaningful action. Instead of simply identifying problems, Torque uses intelligent AI agents to recommend solutions and execute approved tasks within your existing business systems.
Built on nearly five decades of Syspro manufacturing expertise, Torque connects information across production, inventory, procurement, and other business processes. This helps teams respond faster to operational challenges, reduce manual work, and make better-informed decisions.
Unlike traditional AI tools, Syspro Torque provides clear explanations for every recommendation and action. Your team remains in control, with full visibility into how decisions are made.
What Is Syspro Torque?
Syspro Torque is an agentic AI platform built specifically for manufacturing and distribution environments. Agentic AI refers to technology that can analyse information, follow business rules, and complete approved tasks, not just provide answers or reports.
Torque works with Syspro ERP and other ERP platforms, connecting business data with manufacturing execution systems (MES), warehouse systems, and shop-floor technologies.
For example, when a supplier delivery is delayed, Torque can identify affected production schedules, recommend alternative actions, and help teams resolve the issue before it causes further disruption.
With no-code AI agent creation and built-in controls, businesses can automate everyday workflows while maintaining oversight of important decisions.
Learn more about how AI in ERP is transforming South African businesses.
Introducing Syspro Torque
Hear from Chris Lloyd, Syspro’s Chief Solutions and Technology Officer, as he introduces Syspro Torque and explains how its industry-focused AI helps manufacturers identify problems, automate approved actions, and make better decisions.
Key Features and Capabilities of Syspro Torque
- Intelligent AI Agents and Workflow Automation
AI agents monitor business processes, identify issues, and recommend or take action within approved limits. This reduces repetitive tasks and lets employees focus on more important decisions.
- Integration With Existing ERP Systems
Syspro Torque works with Syspro ERP and other platforms, including SAP, Sage, Microsoft Dynamics, and NetSuite. It can also connect to warehouse and shop-floor systems, helping businesses bring information together without replacing their existing ERP.
- No-Code AI Agent Creation
Create AI agents by describing the task in everyday language. Operations teams can configure workflows to meet business requirements without extensive programming knowledge.
- Transparent and Auditable Decisions
Every recommendation and action includes a record of the information used, business rules applied, and reasoning behind the decision. This supports accountability, compliance, and greater confidence in automated processes.
- Human-Controlled Automation
Syspro Torque allows businesses to set clear approval rules and permissions. Teams can review recommendations before approving actions, ensuring automation operates within defined business boundaries.
- Manufacturing Intelligence and Analytics
Ask questions about operational data in plain language and receive useful insights. Torque combines ERP information with manufacturing context to help identify issues affecting production, inventory, and supply chain performance.
- Connected Shop-Floor Operations
Connect ERP data with manufacturing execution systems, machinery, and operational technologies. This improves visibility between business management systems and everyday production activities.
- Usage-Based AI Workflows
Monitor the estimated cost and performance of individual AI workflows. Businesses can start with specific processes and expand their use of Torque as they assess the results.
How Intuitive IT Solutions Can Help You Get Started With Syspro Torque
At Intuitive IT Solutions, we know introducing new technology requires careful planning, especially when it affects critical business processes.
As a trusted Syspro solutions partner, we can help you assess how Industrial AI fits into your existing ERP environment and where automation could add the most value.
Our approach includes:
- Reviewing existing ERP workflows and identifying opportunities for AI-driven improvements.
- Assessing system compatibility, integration requirements, and operational readiness.
- Providing guidance on Syspro Torque capabilities and available deployment options.
- Supporting your broader Syspro ERP environment through technical assistance, training, and optimisation.
Syspro Torque is currently offered through a controlled availability programme, with access and implementation options subject to confirmation.
Whether you want to improve production planning, simplify purchasing processes, or gain better visibility across operations, we can help you identify practical next steps.
The Benefits of SYSPRO Torque
For manufacturers and distributors managing complex operations, Syspro Torque provides a practical way to move from identifying problems to taking controlled, informed action.
- Faster decision-making: Identify operational issues and respond before they cause wider disruption.
- Reduced manual work: Automate repetitive tasks across production, procurement, and administration.
- Improved operational visibility: Connect information across ERP, warehouse, and manufacturing systems.
- Better production planning: Respond more effectively to supplier delays, stock shortages, and scheduling changes.
- Greater accountability: Maintain clear records of automated decisions and actions.
- Flexible integration: Introduce Industrial AI without necessarily replacing existing business systems.
- More efficient operations: Help employees spend less time managing routine tasks and more time improving performance.
Turn Business Intelligence Into Better Business Decisions
Syspro Torque brings Industrial AI closer to everyday manufacturing operations by connecting data, business rules, and automated actions.
With the right planning and support, businesses can reduce manual processes, respond faster to challenges, and make better use of the information already in their systems.
Schedule a demo or contact us to explore Syspro Torque and discover how Intuitive IT Solutions can help you optimise your ERP environment and grow your business.